Terms of Service

These terms are an agreement between you and BrightCMA ("BrightCMA", "we", "us") covering your use of the BrightCMA application and website. By accepting these terms, or by using BrightCMA, you agree to them. If you are using BrightCMA on behalf of a brokerage, you confirm you are authorised to accept these terms for it.

1. Your account

Accounts are created by us at your request; BrightCMA does not offer public self-registration. You are responsible for keeping your sign-in credentials secure and for everything done through your account. Tell us at [email protected] if you believe someone else has access to it.

2. MLS data is your responsibility

BrightCMA is a tool you paste data into. It holds no MLS membership, no MLS licence and no data-access agreement with any MLS. You do.

You are responsible for:

• Being authorised to access and use any listing, comparable or MLS data you enter into BrightCMA, under your own MLS participation, subscription or licence.
• Complying with the rules of your MLS, your brokerage and your licensing body in how you use that data — including any rules about copying listing content, attribution, displaying data to clients, and what may appear in a report you hand to a consumer.
• Reviewing what BrightCMA produces before you show it to anyone. You decide what goes in front of your client.

If your MLS or brokerage tells you that using a tool like BrightCMA with their data is not permitted, that determination governs, and you should stop entering their data.

3. Your data stays yours

You own the listings, comparables, reports, photos and branding you put into BrightCMA. We claim no ownership of it. You grant us only the permission we need to run the service for you: to store your data, process it, send it to the service providers listed in our Privacy Policy, generate reports and share links at your direction, and display it back to you.

We do not sell your data, and we do not use your reports or the listing text you paste to train AI models. See the Privacy Policy for the detail.

4. We are not affiliated with any MLS

BrightCMA is an independent product. It is not affiliated with, endorsed by, sponsored by or certified by any multiple listing service, association of REALTORS®, or MLS software provider. Product names and trademarks belong to their respective owners, and we name them only to describe what BrightCMA works with.

5. What BrightCMA produces is not an appraisal

A comparative market analysis generated by BrightCMA is a pricing tool for a licensed real estate professional. It is not an appraisal, it is not prepared by a licensed or certified appraiser, and it does not comply with USPAP. It must not be represented as an appraisal, used in place of one, or relied on for lending, tax, legal or investment decisions.

BrightCMA uses AI to draft pricing narratives and to suggest adjustments. AI output can be wrong, incomplete or misleading, and is provided without any warranty. Every suggestion is a suggestion: you are expected to review, correct and approve it, and the professional judgment in the final report is yours. The same applies to data we fill in from county appraisal districts and other public sources, which may be out of date or incorrect.

BrightCMA is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the service will be uninterrupted or error-free.

6. Acceptable use

You agree not to:

• Enter data you are not authorised to use, or use BrightCMA in breach of your MLS rules.
• Represent BrightCMA output as an appraisal, or as the work of an appraiser.
• Resell, sublicense or provide BrightCMA to people outside your brokerage as a service of your own.
• Scrape, bulk-export or systematically extract data from BrightCMA other than your own reports.
• Attempt to breach or probe our security, access another agent's data, or interfere with the service's operation.
• Upload anything unlawful, or anything infringing someone else's rights.
• Use BrightCMA to send unsolicited marketing to consumers in breach of applicable law.

7. Subscription and automatic renewal

Paid subscriptions work as follows. Read this section before you enter a payment card.

• The offer is what checkout shows you. The price, the billing period, any trial and its length, the date of your first charge and any refund guarantee are shown at checkout before you enter your card, and form part of this agreement. We do not state them in this document.
• Subscriptions renew automatically. Your card is charged at the start of each billing period, at the price shown when you subscribed, until you cancel. If your plan began with a trial, the first charge is made automatically when the trial ends unless you cancel before then.
• You can cancel at any time, from your account settings or by emailing [email protected]. Cancelling stops the next renewal.
• Cancellation takes effect at the end of the billing period you have paid for. You keep access until then. Unless a refund guarantee was shown at checkout, we do not provide partial or pro-rated refunds for a period already paid.
• After cancellation your account stays readable for 30 days so you can export your reports. After that we may delete it, and you can ask us to delete it sooner — see the Privacy Policy.
• Price changes are notified by email at least 30 days before they take effect, and apply from your next renewal. If you don't want the new price, cancel before it applies.

If a payment fails we may suspend access until it is resolved. Fees exclude any applicable taxes, which are added where required.

8. Changes to the service

We are actively building BrightCMA, so features change. We may add, alter or remove functionality. If we remove something you rely on materially, or discontinue the service, we will give you reasonable notice by email and, for a paid subscription, a refund of any unused prepaid period.

9. Suspension and termination

You may stop using BrightCMA at any time. We may suspend or terminate an account that breaches these terms, that puts the service or other agents' data at risk, or where required by law. We will tell you why, unless we are prevented from doing so. On termination you may request an export of your data.

10. Limitation of liability

To the fullest extent permitted by law, BrightCMA is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost sales, lost commissions, lost data, or a transaction that did not happen — even if we were told such damages were possible.

Our total liability for all claims arising from or relating to BrightCMA is limited to the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot be limited by law.

11. Indemnity

You agree to indemnify BrightCMA against claims, losses and reasonable legal costs arising from data you entered that you were not authorised to use, your breach of your MLS or brokerage rules, your breach of these terms, or your use of a BrightCMA report with a client.

12. Governing law and venue

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising from or relating to these terms or BrightCMA will be brought exclusively in the state or federal courts located in Travis County, Texas, and both parties consent to the jurisdiction of those courts.

13. Changes to these terms

We may update these terms. When we do, we change the version and date at the top of this page, and you will be asked to accept the new version the next time you use BrightCMA. If you do not accept, you can stop using the service and ask us to delete your data. Material changes affecting a paid subscription are also notified by email.

14. General

If any part of these terms is found unenforceable, the rest stays in force. Our not enforcing a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them as part of a merger, acquisition or sale of the business. These terms, together with the Privacy Policy, are the whole agreement between us about BrightCMA.

15. Contact

Questions about these terms: [email protected].